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CASE STUDY - SOFTWARE COMPANY

 

Management Development Training

 Management Development Training Outline – First Time Manager

 Management Development Training Outline – People & Performance Manager

 

TRAINING PROGRAMME DESIGN - CHALLENGE

 

The company has experienced substantial change over the last few years. It is starting to grow again and wishes to provide its managers with management development training to establish a consistent management style across the business.

 

TRAINING PROGRAMME DESIGN - APPROACH

Managers in England and Scotland

 

Two Day Core Management Development Training Programme

A 2-day off-site classroom based programme, to cover these core objectives:

 

    •  To clarify the role and responsibilities of a manager within the organisation

    •  To improve the managers communication skills and process

    •  To prepare managers to deliver effective appraisals

Interviewing

The core 2 day management development training programme was complemented by an initial day of interviewing with the managers to establish current roles and responsibilities. This helped 3C to tailor the management development training programme to the exact needs of the team.

Coaching Calls

Shortly after the 2 day management development training programme, 3C also provided phone training in the form of short coaching calls to each delegate. This enabled the delegate to discuss successes and to have the opportunity to talk through any hurdles. Coaching calls also help to maintain momentum and ensure delegates are putting action points into practice.

Review Workshop

The final stage of the management development training was a follow up one day ‘review' training workshop 6-8 weeks later. This day worked extremely well in that it gave the delegates the opportunity to refresh on skills and share their achievements

 

TRAINING PROGRAMME DESIGN - IMPACT

  • Building consistent management styles within the organisation
  • Formal appraisal system established
  • Managers recognise the need to people manage as opposed to task manage
  • Preparing and communicating the need for management skills for the future

 

TRAINING PROGRAMME DESIGN - ROLL OUT

As a result of this initial management development training, 3C was asked to become training partner to the organisation providing HR Support Strategic Planning and the following:

 

  • On-going management development programmes for all levels of management (including supervisor training)
  • Appraisal training
  • Consultative sales training
  • Board level facilitation One-to-one senior management coaching

 

TRAINING PROGRAMME DESIGN - FEEDBACK

  ‘I received heart warming feedback from the managers after the management development training. The best money we've ever  

   spent…'

   Chief Financial Officer

 

return on investment in training, training roi, Business Case ROI - ROI in training
return on investment in training, training roi, Business Case ROI - ROI in training
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