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Friday 14th September 2007
9.30am
coffee, 10am - 12.30pm seminar, sandwiches and depart
Henley Management College
Greenlands, Henley-on-Thames, Oxon, RG9 3AU
Whether
it's management development training, sales training, contact centre training or customer
service skills improvement - is your training really paying off?
How
does the money you invest in training staff add value to the business?
By how much and over what time period? Normal methods of measuring
training effectiveness - 'happy' sheets and employee surveys for
example - are fine, but do they help you convince senior management
to invest effectively in people development? Can you really demonstrate
the impact training has on the bottom line?
Over
3 years and following extensive research, 3C has developed an easy
to use range of models, processes and online tools for measuring
ROI in training. 3C has taken what is sometimes perceived as something
very complex and created simple result oriented approaches for everyone
to use.
You
can see for yourself how our processes and wizard style online tools
could help you demonstrate the real value of training in both staff
competencies and organisational investment by
joining one of our "ROI in Training" MasterClasses.
Agenda
- How business
values intangibles
- Key accounting
metrics of value
- A look
at leading edge ROI in training tools
- Case Studies
from both private and public sector
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