| Management
Voice Index
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All
of us have to sell ideas to the Board, no matter whether we are
in Sales, HR, Marketing or Operations. But we have to compete for
the Board's attention with external suppliers and consultants, who
are often more used to formal presentations at director level. Some
say that it is actually harder for internal staff to win the Board's
attention. What should you do to:
Win
Support from the Board?
In
the next few editions of Management Voice we are going
to look at different ways of winning Board approval. We will look
in detail at the kind of conversation a Board will expect to have
with you. What questions should you ask the Board? What will they
ask you? And, of course, what content should be in your Presentation,
and how should you deliver it?
Let's
start by looking at ways to win Board approval for a project
proposal, perhaps the installation of new workflow software,
new management development training or a new product set.
The
Board will pay most attention to the expected outcomes of your project.
It is very easy to overlook this, and focus on the what and how
of a project, rather than the why.
So
next time you want attention from the Board – whether through a
written document or presentation – make sure you are answering the
following questions:
Why
Are You Proposing The Project?
What
are the factors that make the project important? The ‘key drivers'
behind a project may include:
- Compliance issues. Will
the project help the company with new regulations?
- Competitor activity. Is
the project an essential catch-up, or
opportunity to take the lead?
- Opportunity to enter
new markets. Will the project create a new revenue stream?
- Potential to save substantial
amounts of money. Boards are anxious to control costs in
the current economic climate.
- Staff retention and development
concerns. Don't forget that staff are the human capital of
the firm, and require long term investment.
- Technology requirements. Take
a view on the technology implications of your idea. How will your
idea work with your current technical resources?
What
Will Be Different After The Project Is Complete?
You
need to be absolutely clear and concise about what will have changed.
HR staff love to think that a new project will ‘Help to make things
will run more smoothly'. This is not a good enough reason for a
project, nor is the other favourite: ‘It will improve morale'. If
your project will, in fact, make the business run more smoothly
you need to clarify what you mean. Do you mean more efficiently?
If so, where will the efficiencies be, and how are they to be measured?
How
Is The Project To Be Executed?
Show
how the project will be carried out, but keep the explanation brief.
Give the Directors just enough information to justify your financial
assumptions.
What
Is The Bottom Line?
Every
Board has many projects competing for finite resources. The Board
will tend to allocate time, attention and ultimately money to those
projects most likely to add value to the company in financial terms.
You
may have thought of a wonderfully efficient new process that will
save staff time. But unless you show how the staff will use the
spare time they have gained from your new system, the bottom line
benefit to the company may be zero.
Improvements
to company profits need to be shown as genuine cash savings, or
as new revenues generated (return on investment).
What
is the Return on Investment?
In
the current climate, a training project needs to demonstrate a strong ROI.
Companies have different ways of calculating ROI. Some organisations
work on a simple payback method, looking at how quickly the project
will save money, or generate new income. Other companies have their
own set ROI formula, and you need to know what the formula is. Talk
to your finance department, who should be able to brief you on the
Board's financial expectations. If you have won the support of the
Finance Director, your idea stands a much stronger chance of Board
approval.
What
Are The Risks?
A
new project will always carry a degree of risk. By showing the Board
that you have thought about risk, even if in very broad terms, you
will have shown good preparation. Projects with a high ROI often
bring high risks. The Board will know this, so make sure you have
thought about what could go wrong with the project and how the company
can minimise risk. Your risk assessment should show what happens
to the company if the project is completely successful, averagely
successful, or no success at all.
Why
Is This Project So Important?
Sum
up – why is this project so important? What is the risk of NOT doing
the project? Where should this project be in overall importance
to the Board?
Management
Voice Index
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