Performance Management Training
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Performance Management Training Programme

CREATIVE TRAINING

Training that will inspire and engage your managers
Performance Management Skills Training

‘I have said to my boss that everyone in the organisation, especially senior management, needs to do this course.  Everyone needs to set objectives and this needs to be consistent throughout the organisation.  The only way this will work is if everybody does it’.  Jamie Rutherford, Manager, Iron Mountain Europe

Performance Management is often viewed by managers as a chore. 3C has helped managers change that perception.  

By providing skills workshops that inspire and engage managers, 3C has given individuals the confidence and the skill set to be more effective managers.

3C believes that consistency is a key to the success of any Performance Management process within an organisation.

 

SAMPLE WORKSHOP CONTENT

The tailored approach - 3C delivers training using delivery methods that suit your business. It also delivers training that is aligned to individual and organisational objectives to ensure consistency and value-add.  

The following course content can therefore be adapted accordingly, once a further conversation has been held.

OUR PROMISE - fun, professional, interactive training with lots of real and practical exercises, take-away reference booklets and follow up sessions for continuous improvement.

CONTACT US by email or by phone (+44 (0)1491 411544 to discuss how we can work with you!

Objective Setting

 

  • SMART objectives – Specific, Measurable, Achievable, Relevant, Time Bound
  • Examples of good and bad conversations
  • An outline structure for the conversation with the employee when setting objectives (working with the PM form)
  • Skills and practice needed to help managers make the transition from knowing what SMART is to knowing HOW to use it effectively

Coaching Skills

 

  • The GROW model – Goal, Reality, Opportunity, Will (or the model that has already been taught in previous training to ensure consistency)
  • Solutions coaching rather than problem coaching (as used at the launch event)
  • Quick tips for dealing with poor motivation (conflict and stress – frequent causes of poor performance outside of lack of skill)
  • Quick list to identify whether poor performance is an attitude, skill or knowledge issue

Handling Poor Performance

 

  • The importance of managing poor performance?
  • Knowing when to address performance
  • Typical performance issues faced by managers today
  • Attitude versus behavioural issues
  • Using a framework for the poor performance conversation

 

 

Development Planning

  • Basic needs analysis
  • Understanding the 5 key ways to develop people
  • Provide a quick reference list of the development paths available through your organisation (e.g. training courses, on the job coaching, shadowing, etc)

 

Interested in finding out about our user-friendly on-line appraisal tool? Click here.

Or perhaps you'd like to read more about our Performance Management Consultancy service. Click here.

 
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Performance Management Training
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