| Introduction
This programme is ideal for all who sell
or make appointments by phone. The
phone training delivery method means
delegates learn through the medium in
which they work. Results can been seen
after the first training session.
Who will benefit: All who sell or make
appointments by phone (telesales and
telemarketing)
Duration: A series of two-hour sessions
No. of delegates: Up to 10 delegates
| Optional value-add services |
- Training Needs Analysis prior to design and
delivery to establish exact requirements for
maximum programme value
- Phone coaching for each delegate between
sessions encourages the delegates to
practise skills and discuss problem areas
“I joined in some of
the sessions myself
and found them
lively, stimulating and
effective”
David Baddeley, Training & Development
Manager, Volvo UK |
|
