You can use our Training Evaluation Services to measure and evaluate the impact of:

• a single training programme
• a range of interventions focussed on groups with the same role (e.g. Front Line Managers, a Customer Services team, a Sales team)
• multiple training programmes and interventions across the organisation

If you lack time or in-house resources, we will come and do it for you!

We use standard engagement and implementation processes tailored to meet your specific needs and the type of programme to be measured. We assign a project director and a lead consultant who will work with you throughout the process.

The processes are based on the ROI Academy™ methodology and use our web-based tools to model, maximise and measure the impact and value of your training. The earlier you engage with us, the more value you gain. Ideally we start working with you during your training programme design and needs analysis. This means the evaluation can be built into the training programme design, to:

• reduce costs
• ensure the skills offered are aligned to corporate goals
• maximise the potential value of the programme

However, if you want us to help you evaluate an existing training programme for future improvement, our tools and processes can be easily applied at this point.

You can choose the degree of evaluation you need. We offer a range of reports, including:

• degree of alignment to organisational goals
• value of contribution to the organisation
• change in ability
• change in performance
• increase in organisational capability over time
• net worth of training

If we measure multiple programmes for you there are additional reports, including:

• the relative impact of training programmes
• the relative value for money of training programmes

We have developed standard packages to measure training in Sales, Customer Service and Management Development that can be easily customised to your needs.

For more information on how we can help you evaluate your training, call Mike Leeson on +44 (0) 1491 411 544 or email us.